What information do we collect?
We generally collect three kinds of information through the Site: (a) personal information that you provide to us, (b) demographic-type data identifying your billing information for billing purposes, and (c) content activity for the purposes of reporting. In order for you to register as a Birdfeed user and to receive content from our participating labels and artists, you will need to provide us with personal information, such as your name, e-mail address and street address. For online purchases, we will obviously also need your credit or debit card number, expiration date, billing address and related details in order to process payment. We generally collect this personal information during the registration process through the Site. From time to time, we may also collect additional personal information, in connection with online promotions, contests, surveys and other programs, but it’s entirely up to you whether or not to participate in those programs. From time to time, we also may collect more general, non-personal information about you and your use of the Site and related services. We may ask you to provide some of that information yourself, such as your musical preferences, your favorite artists, labels or genres, or your purchasing, listening and concert-going habits. Other technical and geographic information we may collect directly, such as log and usage data, IP address, browser type, zip code or location. Such information may be combined with your personally identifiable information. Like many sites, we may also use "cookies" to collect Site usage data and to improve the Site and our service generally. A “cookie” is a small data file transferred to your computer for access on future visits to the Site. You can stop accepting cookies by setting your Internet browser accordingly, but this will likely result in our not recognizing you or your preferences on future visits and prevent you from remaining logged into the Site.
How pricing works
Fees are collected via credit card on a recurring basis. Members can cancel at any time, and any content they receive during membership is theirs to keep for their personal use forever.
What do we do with the information we collect?
Primarily, we use the information that we collect (both personal and non-personal) in order to process your registration and payment, and then to maintain your account and deliver music and other materials and content from your selected labels and artists. We may also use it to enhance your experience with the Site and our Service, such as sending you e-mails and otherwise providing you with other information, content and material in which we think you may be interested; displaying content according to your preferences and location; fulfilling your orders; providing customer service and responding to your questions and comments; or contacting you about your account or about various Birdfeed and partner promotions, contests, surveys, or other promotions. Your feedback and other information will also be used to evaluate and enhance our Site and service. For example, we may analyze the traffic and usage of our Site; the participation rate of our various promotions, offerings, e-mails, and other programs; and the popularity of artists. We may also use that information for product development purposes, such as determining what other artists, products and services our users are interested in, and for technical purposes such as monitoring the functionality of our servers and e-mail systems.
Does this Policy apply to any other sites or services?
What is your policy regarding children’s information?
Our Site and service are not intended for, and we do not knowingly accept registration or collect personally identifiable information from or otherwise transact with, children under 13 years old. If we become aware that a child under 13 has provided us with personal identifiable Information, we will delete it from our files. If parents or legal guardians become aware that their under-13s have provided us with personally identifiable information without their consent (or that we have otherwise collected or obtained such information), they should contact us at firstname.lastname@example.org. Minors between the ages of 13 and 18 should ask their parents or legal guardians for permission before using a credit card or providing any information about themselves to us or anyone else over the Internet.
Does this Policy apply to any other sites or services?
How do I unsubscribe or update/correct my information?
E-mails that you receive from us will include specific instructions on how to unsubscribe from our e-mail list. You may also send an email to email@example.com to update or correct the personal information we have on file for you or to be unsubscribed from all or any particular types of e-mailings. Obviously, however, as long as you remain subscribed to receive content from our participating labels or artists, we will continue sending that content to you by e-mail. California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to firstname.lastname@example.org. California residents who have an established business relationship with us may also choose to opt-out of our disclosing personal information about them to third parties for their direct marketing purposes. If you do not want us to share your personal information with such third parties, please send us your name, address and phone number to email@example.com. This will not prohibit disclosures for non-marketing purposes.